Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Groups have to cancel the reservation 10 days prior to their arrival, otherwise will be charged for the first night of stay.

Additional Terms and Conditions

All our guests have to be members of Hostelling international. Price for group membership card at YH Zagreb is 32,00 Euro.
School groups do not have to pay tourist tax by providing the school - trip approval.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Hostel Zagreb

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

HI Hostel Zagreb, previously known as Youth Hostel Zagreb is located in the very centre of the city, in Petrinjska Street (No 77). The main city square can be reached in a short walk (500 m), the Main Train Station is just 150 m away, while the Main Bus Station is 900 m away. Free private parking is offered and free Wi-Fi is available throughout the property.
The front desk is open 24 hours a day, while a safety deposit box is available at the reception desk. Public areas are air-conditioned and feature a vending machine for drinks.
HI Hostel Zagreb is the very first hostel in Zagreb (since 1963) and the biggest one in the center (215 beds). For more than 50 years HI Hostel Zagreb offers affordable, clean and comfortable accommodation for travelers from all around the world.
Backpackers, families, groups, students, school groups, sport clubs are all welcome to HI Hostel Zagreb.

The overnight price DOES NOT include tourist tax. Tourist tax per person per night is 1,70 EURO Children under 12 do not pay the tourist tax, people between 12 and 29 pay 50% of the tourist tax price. School groups do not have to pay the tourist tax by providing the school-trip approval.
For a group reservation (20+) there is a discount.

Please note: The overnight price list refers to members of any youth hostel association. If you do not have a valid national membership card or Hostelling International card, you get a 'Welcome stamp' for each overnight in a youth hostel. After collecting six stamps on the Hostelling International card, that you will get with the first 'Welcome stamp', You have a valid membership card for all Hostelling International youth hostels worldwide. You can collect 'Welcome stamps' in each HI youth hostel. The price of one welcome stamp in Croatian youth hostels is app. 1,35 EURO
PAYMENT: upon arrival, only with Croatian Kuna or credit/debit cards: Visa, MasterCard, Maestro View House Rules

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Reviews & Ratings

  • Value For Money 7.4

  • Security 7.2

  • Location 8.8

  • Staff 8.0

  • Atmosphere 6.5

  • Cleanliness 6.4

  • Facilities 6.1

Latest Reviews

  • 9.7


    22 Jun 2022
    Best hostel you can get for a very reasonable price. I recommend.
    Turkey, Female, 18-24
  • 9.4


    15 Jun 2022
    I got a private room with shared bathroom. The sheets were nice and clean, the bathroom was pretty much okay. There were many female travelers which made me feel safe. The stuff is super nice and helpful. For what it is, it is great. But keep in mind that this is not a luxurius place. Great for budget travelers. I'm visiting again in a few days.
    Greece, Female, 25-30
  • 9.1


    09 Jun 2022
    I had taken a single room, to stay one night in Zagreb prior to an early morning train. I had a clean and a comfortable bed, not far from the toilet facilities, plus a lift to take me to the upper floor with my luggage. This was all I asked as I had arranged to spend the evening with a local friend and had been up at 04:15 for my flight to Zagreb. I have no idea what other facilities the hostel was offering, so really cannot answer all the questions. Friendly and helpful staff.
    Ireland, Female, 41+
  • 8.3


    10 Jun 2022
    Close enough to the city center(10 minute walk). There are supposedly quiet hours (11pm to 8am) but this is neither enforced or respected. I know it's a hostel but the echo in the hallway carries in the rooms very easily (able to hear every time a door opened while wearing ear plugs). My second night there was a large group that we're loud until about 2:30 am, but always a gamble with hostels though. Darker curtains would be also nice. Staff very friendly though so I have no complaints there.
    USA, Female, 18-24
  • 7.7

    Very Good

    15 Jun 2022
    Centrally located easy walk into town centre. Good atmosphere and staff happy to help with local information. Lockers in dorm room for your gear but only one key for the dorm which is left ar reception. No Airton in dorm so can get hot, pedestal fan is in room. Missing a kitchen so unable to prepare any basic meals.
    Australia, Female, 41+
  • 7.4

    Very Good

    07 Jun 2022
    Perfect location to stations. Cleanliness of bathrooms was good but rooms is just ok. No smoking should be enforced on floors.
    Netherlands, Mixed Group, 41+
  • 6.9


    13 Jun 2022
    You get what you pay for. I stayed there for only about 3 hours of sleeping before heading to the airport for an early flight, so while the rooms were kind of gross, it wasn’t a big deal. But if I were staying for more than one night it would have been a problem. The staff members are all super nice and friendly, but if you want to stay for a longer period of time I would suggest paying a little more to stay somewhere cleaner.
    USA, Female, 18-24
  • 6.6


    09 Jun 2022
    Fine for a couple nights, our room however constantly had a weird old smell of cigarettes and I’m prettyyyy sure there were boogers smeared on the wall beside my bed. No small lights so the main one had to stay on unless we wanted complete darkness. The showers were kind of falling apart and our door had a constant gap as if not shut properly even when locked. The staff were nice and the security of the building good as you left your key every time you went out, but the hostel itself is just in desperate ne
    Scotland, Female, 18-24
  • 2.9


    12 Jun 2022
    Bed had bugs in it, rooms were dirty and had plug socket hanging from the wall with wires exposed, room was very hot (no AC), men were hanging round in the girls bathroom, no refreshment facilities eg vending machine
    England, Female, 31-40
  • 2.3


    15 Jun 2022
    This property was terrible. Staff extremely rude. Money was taken from my bank account without my knowledge or notice a few days before booking and they were not gonna return it or reduce it from the remainder I had to pay. Extremely dirty. No plugs beside bed. Bathroom was vile and not working. Would not recommend anyone to stay here
    Ireland, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Flexible NRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Parking
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games
  • Wi-Fi