Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We do have a 72 hour cancellation policy on our group bookings.

Additional Terms and Conditions

Please let us know if you are arriving by bus or a van so we can arrange the proper parking space for your vehicle.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

City Hostel is located in the city center, but still in a quiet area, next to the University and Sports Center, surrounded by 24/7 shops and restaurants. We offer a FREE national welcome drink, FREE Wi-Fi, FREE maps and FREE use of safety lockers!
We are a modernly equipped, clean and secure hostel with friendly and always smiling staff willing to help you out in any occasion.
Public parking is available next to the Hostel.

City Hostel is situated on three floors and offers 14 modernly equipped rooms, from private double rooms to eight bedded dorms, with a total capacity of 64 beds.
Each floor has two bathrooms (male and female), all equipped and a fully equipped kitchen with a dining table and chairs, a refrigerator and a hot plate.
Socializing and relaxation can be found in the common living rooms on each floor. Enjoy our LCD TVs with over 70 cable channels, DVD player, Personal Computer or the X-Box 360 game console.
The whole building is covered with FREE Wi-Fi.

-Private rooms
-Multi-bed dorms
-FREE linen
-FREE Internet, cable TV, PC and X-Box 360
-FREE city maps
-FREE lockers and security cameras
-Air conditioning
-Fully-equipped kitchen (refrigerator, hot plate, electric kettle)
-Separate bathrooms
-Summer café garden and kitchen
-Plenty of cafés, restaurants and fast food places just around the hostel
-Public parking area across the street
-Helpful staff View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.0

  • Location 8.7

  • Staff 8.3

  • Atmosphere 8.3

  • Cleanliness 8.3

  • Facilities 7.7

Latest Reviews

  • 10.0


    26 May 2022
    Optimisation potential is, that one would be able to pay by card, although there is an atm 10m away, so it's not a deal breaker
    Slovenia, Male, 31-40
  • 10.0


    18 Dec 2021
    Thank you to host Marko, he was very accommodating and helpful. He upgraded my room out of courtesy, for free. He helped me with directions, and with setting up a Serbian SIM card for my phone. Great experience, thank you!
    Canada, Male, 25-30
  • 10.0


    03 Sep 2021
    The employees are always there to help you out and give you informations ., they have a beautiful bar with a garden that has quality drinks and nice staff.
    Serbia, Female, 18-24
  • 10.0


    25 Aug 2021
    Grate stay with grate people at a grate location. Whatever I asked for the owner and the people working did ther best to help me out. There are so many places to eat close by that it is hard to pick. Everything was clean and comfortable and I loved the paintings on the wall. Will be back for sure.
    Serbia, Male, 25-30
  • 10.0


    17 Aug 2021
    i had an amazing experience at City Hostel, all the staff is kind and helpful, i only have good things to say and good memories there, definitely recommend.
    Brazil, Female, 18-24
  • 9.1


    06 Aug 2021
    A bit 10 minutes from tje center of Novi Sad, but it was ok for me! Good free welcoming drink, the Nektar draught beer!
    Romania, Male, 25-30
  • 8.0


    19 Nov 2021
    it was fine, just an employee (male) , who did our checked-in , i don't want to say rude but he was impatient during the payment process and didn't even bother himself to show us our room. We had to ask several people on the first floor to find our room. You can choose this place of you don't want to pay too much for the accomodation. Location was 10mins walking distance to the center.
    Turkey, All Female Group, 25-30
  • 7.7

    Very Good

    29 Jul 2021
    Overall good hostel! I enjoyed my stay and the people who were working there.
    Netherlands, Female, 18-24
  • 7.1

    Very Good

    18 May 2022
    With a little more effort City Hostel could receive 5 stars in each category. For cleanliness, the men's bathroom on the 2nd floor smelled like it had a sewage issue. Further, the bathrooms don't really have a place to put down toiletries. Shelves would be a great addition to the bathrooms. Mats also so that the bathroom floors aren't always wet. Further, the bedrooms need individual shelving, lamp, and a curtain for each bunk. The Garden Cafe next to the hostel has a great atmosphere.
    USA, Male, 31-40
  • 6.9


    10 Sep 2021
    Bit quiet but I guess it is time of covid. Staff was not very friendly.
    Australia, Male, 31-40
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi