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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Possible to cancel free of charge up to 14 days before arrival date.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

Chillout Hostel Zagreb

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

According to one past guest, this will be 'the most impressive hostel you've ever stayed at', and with an endless list of free perks on offer here, we're inclined to agree. If you're looking to find cheap accommodation close to the main street of Zagreb (Ilica street) and the Bana Jelacica (the city's main square) look no further. A 24-hour bar with cheap drinks and a satellite TV comes in handy when you're ready to be social, and with a steady trickle of international guests staying here all year long, you're guaranteed to find new friends from faraway places. Super-fast free WiFi and free computers can be found in the common area, as well as a super cheap breakfast for when you can't bring yourself to venture out.

Property Description

The best location. Superb rooms and dorms with private bathrooms. Bar with daily themes and live DJs. Restaurant with traditional food. Tours and pub crawls. Meeting rooms. 24/7 reception. Fully COVID-19 health safety compliant - we care.

Check why Chillout Hostel Zagreb is considered one of the most famous hostels in Europe, with the majority of people who visit Zagreb staying with us more than once.

Unbeatable LOCATION:
We are located right in the centre, next to all the landmarks, vibrant stores, notorious nightlife, restaurants, and historic buildings. Each one easily accessible by foot. Just ask at the reception for directions and be there within minutes.

STAFF you will call friends:
Our local team knows all the best places so no need to worry, you won't miss out on anything!. We're always looking to help and love to meet new friends. Who knows, you might even fall in love with one of them ;) Our reception is 24/7 so we're always around to help you with anything you might need, or just have a chat.

VALUE for your money:
FREE fast wi-fi in all rooms and common areas.
FREE bed linen in all rooms.
FREE safe deposit box at the reception.
FREE earplugs.
FREE maps, guides, and brochures.

- All rooms are en suite (with their own private bathroom), fresh and clean.
- Electronic key cards.
- Lockers & storage facilities.
- CCTV on the floors and in common areas to make sure your things are protected.
- Reception, hostel facilities are open 24/7. No curfews.
- Spring & summer outdoor terrace. Huge park right next to our building.
- Breakfast and lunch options available in our popular onsite restaurant, frequently visited by locals as well. Friendly prices.
- Meeting and conference facilities available.
- We are pet friendly (in private rooms and common areas) so bring that monkey with you.

Check in : 3 PM
Check out : 11 AM

City tax is not included in the price - 12 HRK / 1.60 EUR per person per night is paid extra

If you want to have a great time, experience Zagreb like a local, see what Croatia is all about, meet new lifelong friends and join our extended global Chillout family, book with us now for an unforgettable stay and thousands of stories to tell. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.8

  • Location 9.6

  • Staff 8.9

  • Atmosphere 8.0

  • Cleanliness 8.8

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    19 Jun 2022
    Room was good size, comfy beds and had a balcony which was a nice touch. Did our laundry for 60kn and we handed it at 8pm and it was done by 11pm which is amazing. Loved the rooftop bar and downstairs bar. Good kitchen facilities, central location and lovely staff.
    England, Female, 18-24
  • 9.7

    Superb

    22 Jun 2022
    Great place to stay, great atmosphere and friendly staff. The rooms are cozy and well equipped, the beds are a little to close to each other though. You can reach any of Zagreb’s point of interest by walking 15 minutes at most. There is a great place to party in a basement downstairs which does not interfere with your sleep if you want to get back to the room early. Very recommended.
    Colombia, Male, 25-30
  • 9.4

    Superb

    11 Jun 2022
    Location is perfect. It’s not a party hostal . Nice rooms, clean, convinience.
    USA, Female, 31-40
  • 9.4

    Superb

    30 May 2022
    Very clean hostel. Slightly difficult to find as original building was destroyed in an earthquake therefore it moved location. Right in the centre of town, friendly staff. Would recommend!
    England, Female, 18-24
  • 9.1

    Superb

    06 Jun 2022
    Really good value and the staff were so lovely, especially the volunteers! However our toilet and shower did not work properly and there was an awful smell coming from the bathroom.
    Ireland, Female, 18-24
  • 8.6

    Fabulous

    28 May 2022
    LOVED my stay here in Zagreb! Perfect place to explore the city - you could see all the sites in four hours walking from this hostel. Right next to funicular to upper town and a few steps away from the tram (never needed to use it because location was everything!). I even got lucky and got a two person room instead of a four. A little bit noisy because of the tram & there’s no common areas or kitchen reserved for hostel guests. But the resto and bar are popping for locals and tourists alikeb
    USA, Female, 18-24
  • 8.3

    Fabulous

    17 Jun 2022
    Although they’ll tell you it’s still a thing. When you arrive there is no signs or indication of “chill out hostel” everything is now named “Time out hostel” could cause confusion but the staff were helpful. Decent hostel overall and in a good location. Things that were a shame were that you could only access the room via an elevator that could only fit a couple of people and there were no stairs meaning queues were likely. Anyone could walk into the downstairs bar and use the “hotel only” elevator which
    England, Male, 18-24
  • 8.0

    Fabulous

    24 Jun 2022
    Only needed a last minute place to sleep but pretty cool place. No complaints but can’t speak to the vibes.
    USA, Female, 18-24
  • 6.0

    Good

    08 Jun 2022
    I don’t know which is weirder - the fake gold crap glued randomly to the walls, the fact that the shower is in a foam board box, the fake jungle plants everywhere, or fact that the beds are side-by-side in all the rooms. Seriously - skip this place: it’s not the cheapest place and between their shoddy DIY upgrades (we were woken up in the night when the soap dispenser in the shower fell off the wall because the glue failed) and poor arrival instructions: you’d just have better luck elsewhere.
    USA, Male, 25-30
  • 4.6

    Rating

    17 Jun 2022
    Overall, one of the worst hostels I’ve stayed at. The room set up was awful, there was only a thin piece of plywood separating you from the next bed over and all beds were crammed. Bathroom was not clean and sheets had holes in them. Kitchen was all the way in the dungeon basement (unfinished and dirty) where the volunteer staff yelled and partied at all times of day. Impossible to have food at the table. Location was good yes, but I would not recommend this place. Stay somewhere else.
    Canada, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Nightclub
  • Wi-Fi


Chillout Hostel Zagreb says

According to one past guest, this will be 'the most impressive hostel you've ever stayed at', and with an endless list of free perks on offer here, we're inclined to agree. If you're looking to find cheap accommodation close to the main street of Zagreb (Ilica street) and the Bana Jelacica (the city's main square) look no further. A 24-hour bar with cheap drinks and a satellite TV comes in handy when you're ready to be social, and with a steady trickle of international guests staying here all year long, you're guaranteed to find new friends from faraway places. Super-fast free WiFi and free computers can be found in the common area, as well as a super cheap breakfast for when you can't bring yourself to venture out.

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